Terms of Service

1. Acceptance of Terms

By creating an account as a Golf Course, Club, or Teaching Professional (collectively, "Tenants") or by using the platform as a Golfer ("End User"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Occam Golf platform.

2. Description of Service

Occam Golf provides a multi-tenant software-as-a-service (SaaS) platform designed to facilitate:

• Tee time and lesson scheduling.
• One-time transaction processing.
• Recurring membership and subscription management.

3. Tenant Accounts & Stripe Integration

Stripe Connected Account: Occam Golf uses Stripe to process payments. To receive payouts, Tenants must create and maintain a Stripe Connected Account. You agree to provide accurate identity and banking information directly to Stripe.

Relationship: Payouts are governed by the Stripe Connected Account Agreement. Occam Golf is not responsible for payout delays caused by Stripe's verification processes or account holds.

4. Fees and Payment Terms

By using the platform, Tenants agree to the following fee structure:

Platform Subscription: A monthly fee for access to the Occam Golf software, billed to the Tenant's payment method on file.

Transaction Fees: A fee (percentage or flat rate) applies to all financial transactions processed through the platform. This includes, but is not limited to:

• Individual tee times and lesson bookings.
• One-time clinic or event registrations.
• Initial and all subsequent recurring membership/subscription dues.

Automatic Deduction: You authorize Occam Golf to automatically deduct its transaction fees from the gross payment amount at the time of the transaction via Stripe. The "net" amount (minus fees) will then be transferred to your Stripe balance.

5. Membership & Subscription Management

Recurring Billing: Tenants are responsible for setting the terms of their own memberships. Occam Golf facilitates the automated billing of these memberships via Stripe.

Cancellations: Tenants are responsible for managing member cancellations and ensuring that End Users are not billed after a membership has been validly terminated.

6. Data Isolation and Privacy

Multi-Tenancy: Occam Golf employs logical data isolation. While multiple Tenants use the same infrastructure, your business data and your End Users' data are isolated from other Tenants.

Usage of Data: Occam Golf does not sell your data. We use data solely to provide the service and facilitate transactions.

7. Cancellations and Refunds

Booking Disputes: Disputes regarding tee times, lesson quality, or weather-related cancellations are strictly between the Tenant and the End User.

Platform Fees: Monthly platform subscriptions and transaction fees paid to Occam Golf are generally non-refundable.

8. Limitation of Liability

To the maximum extent permitted by law, Occam Golf shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising out of these terms shall not exceed the total amount of fees paid by the Tenant to Occam Golf during the twelve (12) months prior to the claim.

9. Termination

By Tenant: You may cancel your subscription at any time. Upon cancellation, your access will remain active until the end of the current billing cycle.

By Occam Golf: We reserve the right to suspend or terminate accounts for non-payment, violation of these terms, or any action that threatens the security of the multi-tenant environment.

10. Contact Information

For questions regarding these terms, please contact support@occam.golf.